Elios Hill ★★★★★

Wonderful family holiday, we were all happy because: - we booked two double rooms, got two rooms upgraded, the rooms are very clean, big and comfortable. Each room has two toilets and showers. Our kids have their own privacy. They clean the rooms everyday. - internet very fast but once in a while there’s none - full board, food is delicious. They also care about the special needs guests. Our kid cannot eat gluten, they make every meal for her whenever she needs. - the gym is very clean, new but no instructions for some machines. No staff who can be reached. - everyone can book table at all three restaurants they have. Foods are generally the same as the main restaurant. The asian is the best, we highly recommend. - entertainment is low budget but some programs are entertaining. - we love the dehydrating water refill system, there are machines everywhere where you can refill fresh water, top! - the manager Jasmine cares a lot her guests, she follows up and arrange birthday cake for our daughter, she had a wonderful 10 year old birthday celebration at one of their restaurants.

Guests reserved the sun beds although there are signs everywhere saying please don’t. The people are basically don’t care and ignore. Management should do something such as removing the towels after 30 mins to prevent. We saw many towels on it but the guests never showed up. Very annoying.

Excellent hotel that has just been totally renovated. The food was more or less the same, but there was a good variety of food at all meals and we were always able to satisfy all the family including the kids :) A small tip for families - the nuggets and fries at the waterpark bar are unbeatable, kids loved them! The hotel is very well-planned, everything is really close and we luckily got a room at a lower level, not at the top (the hotel is located on a hill slope). All the amenities in the room looked new. I would particularly mention the outstanding entertainment team which went above and beyond to satisfy every guest, including the small ones! Our kids spent a lot of time in the kids club and really had fun there, special thanks to Andra, Eva and Paula! The evening program and the fitness classes were also really nice. What was cool about the waterpark, it had slides for all ages, for little kids and a couple of more steep ones and it was built in a really safe way, so there was no need in a lifeguard there and the kids were able to slide alone as well. Overall - absolutely positive impression, we had lots of fun and highly recommend the hotel, especially for families!

Once we saw ants in the room and we started to be very careful not to leave any food around and I think they were just gone, we didn't even ask to do anything. The pools are not heated and that's totally fine, but they could have made an exception for the small pool (for toddlers).

Beautiful resort with super friendly employees. Everything was clean, the hotel itself is gorgeous and had everything we needed. We especially enjoyed the cocktailbar, but everything was of very high quality. The appartement itself was spacious and modern and had everything we could wish for.

The buffet could use a little bit more variety. After a few days, we felt like it was all largely the same sort of food again and again. Even though its of very great quality and it was always well stocked. We also weren’t that big fans of the a la carte restaurants. The Mexican one was fine, the other two weren’t that good.

Great value for money! I truly enjoyed my stay there; all the equipment was new and of high quality. The service was excellent, and all the staff were nice and attentive. I’d like to specifically mention Jasmijn from the guest relations department. Her impeccable support, kindness, and willingness to help were greatly appreciated! I had a flight change and couldn’t reach the relevant department, but she made numerous attempts to contact them while working. Moreover, she gave perfect advice and recommendations that made my trip even better. I wouldn’t have discovered those places without someone local who knows what’s attractive and not overly touristic. Overall, a great choice. 10/10!

We asked house keeping to switch the sheets and making up my room and they forgot it twice.

Property was lovely! Aesthetics were great, exceptionally clean. Buffet restaurant had lots of variety, breakfast especially good, and the al la carte restaurants made it feel as though you were dining out, the food, service and look all great! Staff could not be more helpful, helped me plan for a birthday, book excursions and checked in with us regularly. Spa was lovely, and wet room facilities price very reasonable and well equipped gym! Areas for families and adults only, so accommodating for all.

Situated on a hill, so getting too and from the beach/shops is not ideal unless you book the hotel beach day. If you have a room at the top of the hill, it’s a bit of a walk, however there are staff members around 24 / 7 to give you a lift on a buggy, so didn’t bother us at all. The only downside really for me, were the alcoholic drinks, the cocktails were all pre-made and there were branded drinks listed on the all inclusive menu, but they did not have any of these, only local spirits

Awesome choice for families! Very friendly staff, wherever you interact. Style, design, ambiance, very pretty long-distance views from the "Hill" Animation team was awesome, in a positively non-intrusive way and with great energy! Same goes for the Kids Club / MiniDisco and the evening shows. Really a top strong point! One of the first hotels where you got proactive personal attention by guest services, checking whether everything is fine etc... via Whatsapp. Shower pressure is awesome, a big plus! Seaview can be great (if the room has it) Pools, just the right size, depth and temperatures were ok, too. Quality of the food offerings at the buffet is, on average, very good and with good taste. The reception is open H24, so late arrival not a problem. WIFI is great around pretty much the whole site. We liked the inclusive Asian Specialty restaurant food for a "break" in the otherwise somewhat European/Greek Buffet tastes. Air Conditioning is powerful and quiet. Instructions for the control could be improved.

The room location "qualities" (seaview yes/no/partial, proximity to kids club / waterpark) or quietness (sound from pool/evening entertainment or a "quiet retreat") vary greatly but are not well documented/selectable in my opinion. Also, there's a significant portion of rooms with less than sea- or even average "garden" views. We initially got a, for us, "average" room which for someone else might be quite perfect as it was at the far end of the complex, only very limited seaview, at the furthest from all the kids playgrounds etc... Thanks to guest services checking up on guests, we inquired whether we could be moved closer to all the kids stuff, which was made possible a day or two in, this greatly improved the experience. We didn't mind all the pool and evening entertainment noises at all, which someone else might find very disturbing. Buffet temperature was a problem as stated in many reviews and acknowledged by guest services. Definitely a priority area that needs to be improved. Strangely, food kept in steamed containers with temperature settings that did appear to make sense, yet whatever you picked came out mostly lukewarm with few exceptions (pizza, meats directly from the grill...). "Pro-tip": there's a little microwave just besides the kids buffet, saw a lot of guests using it to get pasta heated etc... Drink/cocktail quality. Only copy-cat liquors. Sofa beds too firm Room service/cleaners seemed to be understaffed while e.g. basic floor wiping would have deserved a bit more attention. We tried the Greek and Asian specialty restaurants and were underwhelmed, compared to the buffet and somewhat rave reviews. Not even the service level was particularly good (rushed and lack of proper timing/sequencing). As a result we cancelled any remaining reservations and just enjoyed the buffet.

Nice and clean rooms and facilities. Great and varied food and drinks. Friendly and helpful staff. Would definitely recommend for a relaxing (family) holiday.

Depending on where your room is located, you might be faced with a relatively steep walk going back and forth to the restaurant / bar / main pool. You can always ask for the car/small train to bring you from reception, but this might not be very practical if you need to do this several times a day (especially when you are bringing a kid in a stroller like we did). 2nd minor thing to mention: the hotel is located on a street that is not really pedestrian-friendly.

Amazing design, great food (not huge assortment, but everything is tasty), the a la carte restaurants are amazing. Excellent service.

Nothing

Structure new one, well organized, staff extremely friendly, suitable for all needs. Perfect for a nice and relax holiday

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Good variety and quality of services. Price also good in relation to the quality of services.

It's a nice hotel, if you don't have high expectations for the hotel, you can choose it, but it's not the standard of four-star European hotels, it's rather a super three-star hotel with very tasty food, nice staff, cool slides, quite nice rooms.

for this price everything was great

Food was ok. Always lots of choices for each meal. Bit sane ish after eleven days but to be expected. Always tasty. Room was ok. Basic but all things worked.

Was a bit noisy in the very early hours outside our room which was by the reception due to coaches coming and going but not a deal breaker. Had to be up at the pool early to bay a sunbed.

The staff was very helpful Good variety of food Water park is wonderful

The music at the swimming pool and dining room is too noisy! The bathroom needs a complete makeover

The staff is excellent, rooms are cleaned every day, always clean and tidy. The room had a large balcony overlooking the sea, the location of the room was not far from the children's pool. Also, the complex of rooms was surrounded by trees, which in itself created a lot of shade and the impression of a forest. There is a free shuttle service every day for the whole day between the hotel and the nearby town of Hersonissos. The hotel has a car rental service, the staff is responsive and professional. Compared to last year, there are improvements in the Internet. The food is good.

In the rooms, it is desirable to make a slight update: colors, mattresses for more comfortable ones, bathtubs to be changed to showers, rather weak water pressure and during use it jumps between cold and hot water on its own. Chatel is desirable that the last return would not be at 22:50 but at midnight. In general, the food is delicious, but the Italian restaurant is not really one. The food in it is not tasty, the impression that it was warmed up in the microwave and not the first freshness. The staff is excellent. From 10 am, there are no more empty seats at the large pool. The price for renting a car is a little high, and if you lower it or offer a deal for a few days, then the hotel's obstetricians will be able to rent more. I still recommend the hotel!

convenience to the beach, the waterslides and activities

The reception staff were really nice (especially Iro and Funy) and helpful. The village is beautiful and the view is great. The pools are nice and the water park is super fun when you have good weather ( we had some cloudy and chilly days) . The food was good most days , enough veriety. The rooms are big and specious. The shuttle to Star beach helps the fact that the hotel is a bit far.

The room lacks some final touches to make it more pleasant. The metal furniture is heavy and hard to move and gives a cold vibe to the decor. Also we had some problems with the room such as ants and the bathtub didn't drain properly. The staff tried to help and offerd us another room to our request but it was really up the hill so wasn't suitable. The cleaning staff came everyday but didn't really clean, just made the beds . The dining room is not so big and felt very busy and loud most days in the rush hour of the meal

The food was great, the rooms were simple, but clean and nothing was missing from there. The facility itself is beautiful, the staff was nice. We also appreciated the evening entertainment.

The location is a bit remote. Pretty much the only way to get around is with a cab or rental. The pool water was a bit cold (we visited first week of October, it was still warm, but I guess not enough to really warm up the water). There is no late check out (it's not advertised that there was to be fair, just fyi if your schedule forsees a nap for the kids). The wifi is non existent.

Slides were fun and the pool looked good.

Room looked not very clean, we had ants in the morning. Staff could have been nicer.

The rooms weren't comfortable enough. All the furniture is made of steel, there was hardly any room for the clothes or other stuff. However, all in all we really enjoyed our stay. Recommended for families with kids of all ages.

Excellent staff, excellent animation team,